F.A.Q.
qui est thegoodregister ?
Fondée en 2015, à Montréal, Canada, la plateforme TheGoodRegister est arrivée sur le marché en novembre 2016. Elle ne cesse d'évoluer à grand rythme grâce à une architecture dernier cri qui distance toutes les autres solutions du domaine. TheGoodRegister est une plateforme innovante et évolutive dédiée à la gestion des actifs immobiliers. Elle est pensée et supporté par plus d'un millier de contributeurs.
Est-ce que je peux adapter la solution à mes besoins
Il est certainement possible de faire adapter la solution à vos besoins.
Quel est le rythme des mises à jour de la plateforme TGR ?
Nous travaillons constamment avec les gestionnaires immobiliers, les techniciens, les comptables, les sous-traitants du bâtiment. Grâce à ces contacts nous faisons évoluer la plateforme rapidement. Tout simplement génial pour la communauté des utilisateurs qui bénéficie de l'apport de la communauté gratuitement.
Combien coûte la licence d'utilisation ?
Contactez-nous afin d'obtenir une évaluation.
Comment vais-je entrer mes données ?
Simplement en nous transmettant un fichier excel. Nous procédons en quelques jours à toute l'intégration de vos données sur les propriétés, les occupants et même vos équipements. Le coût pour ce service est sur demande.
est-ce qu'il y a un coût pour ajouter des utilisateurs ?
non
Quels sont nos types de clients?
Gestionnaires immobilier, Propriétaires d'immeubles.
A quel endroit sont stockés mes données ?
Vos données sont hébergés dans les serveurs d'AMAZON. Vous restez entièrement propriétaire de vos données en tout temps.
Voici quelques aspects technique de notre solution:
Encryption in transit - We encrypt all data as it moves between our servers and your web browser.
Our API is fully encrypted so every request to view or update your records automatically encrypts that data behind the scenes.
Encryption at rest - We encrypt all data that's stored on our servers.
This includes both the records stored in our databases and search indexes as well as any files and images you've uploaded to your Knack database.
Bank-level Encryption - We use both SHA-256 and AES-256 encryption, the strongest encryption available.
This is the same level of encryption that banks use.
Infrastructure
Amazon's secure data centers enable the redundancy and scaling that equates to a secure and reliable service for your database
Built in Redundancy - Knack uses AWS features like Auto-Scaling and Elastic Load Balancing to ensure that our production systems remain online and traffic is always routed to healthy instances.
We continuously replicate your data and have it ready to bring online if any primary nodes fail.
Compliance - AWS environments are continuously audited, with certifications from accreditation bodies across geographies and verticals.
Amazon has achieved compliance with the most strict compliance programs.
DDoS Mitigation - AWS provides a robust platform that is not only pre-built to mitigate some attacks, but it also allows us to react quickly to spread out impact if there is an attack.
We've also added safeguards to underlying servers as an additional level of protection.
Offline Backups - we store physical backup files in a separate location from the servers as a final safeguard in case of major catastrophe.
These backups are made on a daily basis and are encrypted using AES-256 encryption keys.
Multiple Databases - We mitigate database failures by storing your data in multiple databases, so if one database goes down the other databases can pick up the slack.
Each change made to your database immediately propogates to these redundant versions.
Voici quelques aspects technique de notre solution:
Encryption in transit - We encrypt all data as it moves between our servers and your web browser.
Our API is fully encrypted so every request to view or update your records automatically encrypts that data behind the scenes.
Encryption at rest - We encrypt all data that's stored on our servers.
This includes both the records stored in our databases and search indexes as well as any files and images you've uploaded to your Knack database.
Bank-level Encryption - We use both SHA-256 and AES-256 encryption, the strongest encryption available.
This is the same level of encryption that banks use.
Infrastructure
Amazon's secure data centers enable the redundancy and scaling that equates to a secure and reliable service for your database
Built in Redundancy - Knack uses AWS features like Auto-Scaling and Elastic Load Balancing to ensure that our production systems remain online and traffic is always routed to healthy instances.
We continuously replicate your data and have it ready to bring online if any primary nodes fail.
Compliance - AWS environments are continuously audited, with certifications from accreditation bodies across geographies and verticals.
Amazon has achieved compliance with the most strict compliance programs.
DDoS Mitigation - AWS provides a robust platform that is not only pre-built to mitigate some attacks, but it also allows us to react quickly to spread out impact if there is an attack.
We've also added safeguards to underlying servers as an additional level of protection.
Offline Backups - we store physical backup files in a separate location from the servers as a final safeguard in case of major catastrophe.
These backups are made on a daily basis and are encrypted using AES-256 encryption keys.
Multiple Databases - We mitigate database failures by storing your data in multiple databases, so if one database goes down the other databases can pick up the slack.
Each change made to your database immediately propogates to these redundant versions.
quelles sont les particularités technique de la plateforme ? ( texte en anglais)
- Password Protection - Password protect your apps with encrypted password technology, so that only authenticated users can access it. You can configure multiple registration options for adding new users.
- Roles & Permissions - Assign roles for your users and define exactly which permissions each role has.
Each page in your interface can be authorized for specific roles. - Record Level Security - Each logged-in user can only access the records that are connected to them.
- Password Encryption - All user passwords are double encrypted and hashed with a salt, which prevents dictionary attacks and adds an extra layer of security.
- Advanced Logins - Integrate your Active Directory or LDAP users for Single Sign On to limit access to your established users.
- Version Tracking - we stores every change to every record.
- Secure Files - Option to store files behind your logins so only authenticated users can view and download those files.
- IP Blocking - Optionally restrict access to your app to specific IP addresses or IP blocks.
- Data Encryption - All data displayed in your app and updated back to the database is encrypted and secured with SSL.
Comment la plateforme utilise-elle Les codes qr?
ILS RESSEMBLENT AU CODE A BARRE MAIS DE FORME CARRÉ, CELA DEMEURE UNE FAÇON ÉCONOMIQUE DE RECONNAITRE FACILEMENT LES ÉQUIPEMENTS ET LES LOCAUX ET DE POUVOIR ACCÉDER FACILEMENT A LA FICHE D'ENTRETIEN OU DE PLACER UN APPEL DE SERVICE.